General Information

Associate Development

At Victoria’s Secret & Co., we invest in our associates. We provide learning opportunities and challenging work experiences within world-class brands. Regardless of where associates work within the company – stores, home office, distribution facilities or the customer care center – we are committed to enhancing and growing their career experience.

We have also engaged experts in this field to support us in providing unique and impactful development experiences for associates. With our partner Vital Voices, we created programs and experiences that address what's important to women inside and outside the workplace. We are launched a program featuring a unique speaker series and personal discovery courses, working to inspire and empower associates to become culture-shaping leaders and agents of change at work and in their personal lives. This women-centric program is open to all, no matter how an employee identifies.

Performance Review Process

Associates and their managers participate in a process to align on goals, share ongoing feedback and coaching, and measure performance each year. Associates are encouraged to work with their manager and HR partner to create an individual development plan that helps them expand and enhance their knowledge, skills and abilities.

Associate Opinion Survey

Our annual associate opinion survey enables us to gather anonymous feedback about key factors related to engagement and associate interactions with leaders and other team members. With results in hand, leaders take actionable steps to make their teams and our company better through their behavior and leadership.

HR Direct — Single Information Resource for Benefits and Pay

United States: 1.866.473.4728

Canada: 1.855.770.8707

HR Access — Employee Self-Service

Enroll in benefits (web only). Reference, update and access all of your personal and benefits information including home address, tax withholdings, paid time off (PTO), add/update life insurance beneficiaries and more.

Employment Verification

The Work Number:


1.800.367.5690 (outside verifiers)